Buy online, pick up in-store (BOPIS), contact-free delivery, and curbside pickup have become the new reality and are likely here to stay. Retailers must adapt, provide offers, communicate and cultivate a relationship digitally from a distance.
Join us for a one hour discussion around web personalization tactics that support your promotional strategies. In this interactive workshop attendees will learn how to:
- Present options on website/mobile app in real time
- Link in-store inventory with your online buying experience
- Perfect post-purchase communications (order status, pick up options, etc.)
- Upsell/cross-sell in context and cadence
Every interaction is valuable; take control of customer journeys and strengthen relationships at a personal level. Digital engagement is the new reality. Can you keep up?